Stronger service delivery. Faster response. Better use of resources.
Why use Tachabok
Public institutions are under pressure to deliver more, respond faster, and operate with higher transparency, all while managing tight budgets, legacy systems, and rising citizen expectations.
Tachabok helps agencies meet these demands. It is an always-on, AI-powered support centre that handles inquiries, guides users through processes, follows up on obligations, and connects people to the services they need.
More clarity, less burden
Tachabok is a digital service companion built for government environments. Instead of relying on staff to field every question or chase every follow-up, Tachabok takes on the routine work: explaining procedures, directing people to the right channel, reminding them of deadlines, and keeping information consistent across your institution.
Happier citizens
Easy access to government information and services
Improved compliance
Increased collection of government fees through automatic follow-ups on dues
Better resource use
Free your team to focus on complex cases and planning
Always available
Can work 24/7 so citizens never have to wait for office hours
Scalable
Handle spikes in calls without hiring or training new staff
Customisable
Can be tailored to the needs and requirements of your agency
What Tachabok Can Do for You
Answer citizen enquiries
Provide information about services, opening hours, permit requirements and more.
Follow up on tax collection
Send reminders, share payment links, and guide citizens through the process.
Send proactive updates
Notify residents about new regulations, upcoming events, or emergency information.
Improve service quality
Automatically log requests and track common issues, helping you plan better and respond faster.
Key features
Multi-channel
Works on telephone, WhatsApp, voicenotes, SMS, web
Human-like conversations
Mulilingual conversations delivered without jitters
Accessible, hassle-free
Simply say what you need. No complicated menus
Connect to your systems
Check payments, book appointments, update records live
Human escalation
Complex issues seamlessly transferred to the right person
Rapid deployment
Simple set-up. Minimal IT requirements. workflows.
Powerful insights
Dashboards show call trends, sentiment, common questions etc.
Secure
Sensitive data is protected
